Webcasts are BACK ONLINE!


See complete meeting schedule here Other webcasts may appear without notice so check frequently.

NOTE: If you have a popup blocker, you may need to turn it off temporarily to open the new window to see the webcast.

Broadband/DSL

Connect to the
Webcast via DSL

Low Speed*

Connect to the
Webcast via Dialup

*Please note that dialup connections may not perform well enough to be viewable/listenable if your connection speed is lower than 35kilobits/second. Dialup video speeds may show frames as low as 1 new frame per second.

First Time Visitor?

Its Easy to get your PC setup to view the Webcast.

There are two different ways to install the needed software to enable you to see the Webcast

1. (easiest) Install the Streaming Media Player within Internet Explorer. You'll need to install the Streaming Media Player web component to view the webcast using Internet Explorer. For Macintoshes and other web browsers, see item 3 below.

To begin the install, simply open one of these links based on your connection speed:

Webcast via DSL  or  Webcast via Dialup

Most PC's running Internet Explorer 5 or higher will be able to install the Streaming Media Player just by opening this links above and allowing the Streaming Media viewer control to be installed. Just wait a moment after first clicking for the download to complete.

You'll see a screen like this (or something similar) popup - simply answer YES to install the streaming media player. The software is safe.

You'll be prompted with a "security warning" to install the live webcast player control, as shown in the screen at left (click for larger image) allow it to do so, its perfectly safe. Then after it installs, you may or may not need to reboot your PC.

(click for larger image)

After installing and if you see moving video and/or hear audio,  then its working for you.

 

NOTE: Bookmark this page and visit it again just before any regular city council or other meeting held in the council chambers.

Trouble? Try this: Before installing, you can temporarily set your IE Security Settings to "Low" to install the ActiveX Streaming Player. To see how to change your security settings in IE, click here.

2. (harder) Install the Streaming Media Player program for use either stand-alone or within Internet Explorer.  To install it now,  click here and then choose "Run" or "Open", depending on whether you have Windows XP or 2000.

Or save it to your hard disk then run it. Either way, its safe. If your antivirus or antispyware program issues an alert, allow the Streaming Media Player to run, it i safe and does not contain any spyware or viruses.

Then you can run the Streaming Media Player program from the Windows Start Menu and type in the web address and alias to get connected. To see how, see the FAQs below.

3. Macintosh and Firefox web browsers are not supported, but we have a alternate browser and Mac work around, see here in our FAQs below to install the separate streaming media player using a Windows compatibility program.

Netscape 7 and 8 browsers may work, but you need to manually enable Activex controls to run within the Netscape security setting.

Need help? See the FAQ's below.

Q: How do I install the Streaming Media Player ActiveX control in Internet Explorer to view the Webcast?

A: It can be automatically installed by opening the  Webcast via DSL  or  Webcast via Dialup  link at any time, and allowing the ActiveX streaming player control to be installed.

 Click the links above to open the player window to start the install direct from the web, answer YES to all it to install.

click to see a picture of what this looks like

Q: The Webcast video and/or audio drops out sometimes while playing. How do I fix that?

A: Unlike broadcast TV, which emanates from a single source, Internet video must be "routed" through a variety of electronic devices before it gets to you. Most of these intermediate data paths are completely out of our control and are often shared by thousands of other Internet users, resulting in spurious data delivery delays. As a result, a "perfect" connection is usually not obtainable and some dropped video frames or audio glitches can be expected from time to time, even with the very fastest connections. However, there are a couple of things you may be able to do in your home or office to improve the stability of the Webcast:

1. If you have other programs running on your PC, close them. They may be hogging PC resources which slow down the ability to play video

2. If there are other users on your connection (like your teenager downloading music) have them disconnect, they may be using most of the available bandwidth without your knowledge.

Q: I don't have/like Internet Explorer, what can I do? For non-Internet Explorer browsers, like Firefox/Netscape/Mozilla or some Macintoshes that have a Windows Compatibility program  (Virtual PC for Mac or Virtual PC for Mac OSX) running you can install the separate Streaming Player Application on your Macintosh and view the webcast this way.

Download it here:Streaming Media Player  then choose "Run" when presented with an option.......or save to your hard drive then run it from the folder you saved it in by double clicking on it to run the installer.

After installing, locate the Streaming Media Player in your Start menu under the "Unreal Streaming" category and start it

Then Click on the "Play" menu item and choose "Play Remote Live Source" as shown below:

Then type in: "webcast.itworks.com" in the top window, and simply "webcast-dsl" for hi-speed connections or "webcast-dialup" for telephone modem connections in the bottom "alias" window as shown below.

Make sure your window looks exactly like the one above, choosing "Unicast" and "TCP" then click OK.

It should start automatically after about 5-10 seconds, if not then press the PLAY button on the main screen and you should see and hear the live webcam event. The player may "glitch" or pause momentarily on startup...but will resume smoothly once it has completed establishing the connection.

If you have trouble connecting using the TCP delivery method, you can also try the HTTP method to see what works best for you.

Q: Is the Streaming Media ActiveX control safe to install on my PC?

A: Its very safe, and will not harm your PC or affect its operation. If an anti-virus program complains during installation, don't worry, this file has been virus checked, allow your anti-virus program to let it install. If you have trouble installing it may be your IE security settings. To see how to change your security settings in IE, click here.

Q: Do you have a Macintosh version to view the Webcast?

A: I'm sorry we don't, the costs to also do a streaming Quicktime server were prohibitive for this test. But, you can run the Streaming Media Player  in the Virtual PC for Mac or Virtual PC for Mac OSX

Q: Do I need DSL or a cable modem to view the Webcast?

A: While DSL connection or a Comcast Cable modem are best, you should be able to view the Webcast using a 56K dialup modem and the Webcast via Dialup link. This will open a smaller window with a lower data rate. Depending on your modem connection speed, some video frames may get dropped, but the audio should continue. Bear in mind, even with the best modem connection and even some DSL connections, Internet video is never perfect.

Q: My Firewall won't let me connect, how do I fix that?

A: If you are running a software firewall, you can temporarily disable it. If you are running a hardware firewall you may need to open port 5119 to allow the video streaming data to get through.

Q: How do I control the volume of the Webcast player - clicking on the volume control seems to get random volume?

A: The volume control in the streaming media player is a "click and drag" control. You have to rotate the little red dot around to change the volume. See below. You can also use the main volume control in your PC desktop, usually by clicking on the speaker icon in the lower right part of your screen.

Q: I'm using AOL and I can't seem to get anything to work

A: AOL is notoriously bad at doing ...well..."everything" (except maybe mailing out CDROM's to clog our landfill).  AOL limits users from doing many, many things, and there is little we can do except to suggest getting a standards compliant Internet Service Provider...such as Earthlink, Sunset.net, SBC DSL, Digital Path, or many many others.  If you have AOL and nothing works, please don't contact us to ask for assistance because there will be nothing that can be done to help make it work.